Terms of Use


RESERVATION, PAYMENT AND CANCELLATION POLICIES

Booking confirmation and invoice:

Payment conditions:

  • 25% of the booking at the time of booking: non-refundable.
  • The rest of ammount, 45 days prior to arrival.

- 30 days prior to arrival, all guests must register online or, failing this, send all documentation. - Upon payment of the total amount of the booking and successful online registration within 30 days prior to arrival, you will receive the final booking confirmation and invoice, important information about your trip, contact details, exact address, directions, check-in information...

- If your booking is initiated within 30 days, please proceed with the payment of the total amount of the booking and send us the proof of payment. Request in the same email the important information for your trip and proceed with the online registration of all guests on time. Once this is done, we will send you all the necessary information for your arrival.


Payment Methods:

- Credit card (visa, mastercard, amex): call by phone to give details: please indicate name of villa, booking number, name and date of entry. 0034 971883614 - 0034 619 64 91 22. monday to friday from 9.00-17.00. Pending STRIPE online payment system: when it is fixed we will send a link for a secure online paymentCredit card (visa, mastercard, amex)

- Bank transfer: it is necessary to indicate the villa´s name, reservation number, name and date of check-in

- You will receive the details to make the bank transfer once the booking has been made.


Cancellation Policies: for direct and www.villascalaratjada.com reservations

  •  + 60 days before arrival: fees 25% of the reservation - non-refundable, we offer the possibility to give Voucher for this amount with 1 year validity.
  •  From 59 days to 45 days before arrival: fees 25% of the reservation - non-refundable, no voucher available.
  •  From 44 days before arrival, NO SHOW or early checkout:fees  100% of the reservation.


On arrival

  •  DEPOSIT as a guarantee for possible damages, cash or by bank transfer in advance.
  •  Ecotax payment:2.20 € per person per night, which will be deducted from the deposit.
  • The basic rules for a good coexistence are handed over for your conformity. In case of non-compliance, the stipulated sanctions will be applied, including expulsion without right of return for serious non-compliance.

- Check other important info in case of late check in